Know-how lives in your best people’s heads
How to handle a difficult client, where people usually slip up, what to do if… — your top performer knows it. But it’s written down nowhere.
Employee onboarding
A new hire adds value from day one
When onboarding and training are set up right, a new hire doesn’t need 3 months to “get up to speed”. We digitise the know-how of your top performers — so from day one they know what to do and how.
Get a free audit
60 minutes, no preparation needed
Why onboarding drags on for three months
It’s not the new hires. It’s how knowledge reaches them.
Training happens “on the go”
The mentor explains between their own tasks. The new hire waits; the mentor loses time and results.
Instructions get read, not checked
The manual has been read — but whether the person knows what to do in a real situation, nobody finds out until the first mistake.
Everyone teaches their own way
Two mentors, two ways of working. Six months later the company has ten versions of the same process.
What slow onboarding costs
While a new hire is getting up to speed, you pay a full salary for partial results. Plus the mentor’s time that doesn’t go to clients. Plus the mistakes you end up fixing yourself.
3 monthsis what it usually takes before a new hire works independently
3 salariesyou pay while they learn — for partial results
1 monthis how long onboarding takes once know-how is digitised
How we cut onboarding to one month
We don’t write yet another manual. We turn your best people’s experience into training that checks the new hire can actually do the job.
- 1
We capture the role standard
In-depth interviews with the owner and top performers, demo days where your best person shows the work live. We record what to do, how to think and where people slip up most often.
- 2
We build training on your real situations
Screencasts of work in your software, breakdowns of real cases, simulators and on-the-job tasks. New hires learn by doing, not by reading.
- 3
We check that it sank in
Assessments at every step — including trap situations where information is missing. You see right away whether the person understood or just memorised.
- 4
AI checks, the mentor handles only the hard cases
AI grades answers against the standard’s criteria and explains mistakes. The mentor steps in only where live experience is needed.
A new hire’s first month — after digitisation
Day 1
Knows where to start
Opens the training for their role — no waiting for someone to find time to explain.
Week 1
Understands how to work
Has gone through the standard, worked through typical situations and done the first on-the-job tasks.
Weeks 2–3
Works under supervision
Passes assessments; AI reviews mistakes, the mentor looks only at the hard cases.
Month 1
Works independently
Acts the way your top performer does — without calling you to ask “what do I do here?”.
Results with the MDEX methodology
26 years of experience, 20 000+ people trained and assessed, 500+ roles digitised in 24 countries.
Any role×3
Onboarding at least 3 times faster: 3 months → 1 month
Sales×3
A sales manager hits target 3 times faster
Retail and chains4 days
To launch a new location instead of 14 days
Logistics and warehouse4 days
To get an operator working instead of 3 weeks
Questions about onboarding
Which role should we start with?
The one with the most new hires or where mistakes cost the most. Most often it’s sales managers, administrators and operators. At the audit we’ll find where you’ll see the fastest effect.
How much of our employees’ time will it take?
Our methodologists do the main work — interviews, texts, tasks and assessments. Your top performers only need to take part in interviews and demo days.
When will the first role be ready?
In 14 days — ready-to-use training that you test on real new hires.
We already have instructions. Can we use them?
Yes, we use them as a basis. But we add what instructions lack: real situations, your best people’s experience and a check that the person understood.
Who will own the materials?
You. All the know-how and all the materials belong to your company and stay with you.
A free audit of your onboarding
In 60 minutes a methodologist will look at how new hires get up to speed today and where time is lost. Roadmap in 3 days.
- 1A review of how onboarding works today
- 2Which role to digitise first
- 3Access to a demo training
- 4A roadmap with the cost of every step